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    Privacy Policy
    HomePrivacy Policy

    Effective Date: 18/10/2024

    At Octalas Online, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] or use our services. By using our website and services, you consent to the practices described in this policy.

    1. Information We Collect

    We may collect information from you in various ways, including:

    • Personal Information: When you register on our site, place an order, subscribe to our newsletter, or contact us, you may be asked to provide personal information, such as your name, email address, phone number, and billing information.

    • Non-Personal Information: We may also collect non-personal information about you whenever you interact with our website. This may include the browser name, the type of device, the Internet Service Provider (ISP), referring/exit pages, and date/time stamps.

    2. How We Use Your Information

    Octalas Online may use the information we collect in the following ways:

    • To improve our website and services based on your feedback and usage patterns.
    • To process transactions and send you order confirmations and updates.
    • To personalize your experience and improve customer service.
    • To send periodic emails with updates, promotions, and news.
    • To respond to your inquiries and support requests.

    3. Sharing Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

    • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential and use it only for the purposes for which we disclose it to them.

    • Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities.

    4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

    5. Your Rights

    You have the following rights regarding your personal information:

    • Access: You have the right to request access to the personal information we hold about you.
    • Correction: You have the right to request correction of inaccurate or incomplete information.
    • Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
    • Objection: You have the right to object to the processing of your personal information under certain circumstances.

    To exercise these rights, please contact us using the information provided below.

    6. Cookies

    Our website may use “cookies” to enhance user experience. Cookies are small files placed on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

    7. Third-Party Websites

    Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

    8. Changes to This Privacy Policy

    Octalas Online reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the site after changes to this policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

    9. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us:

    • Email: info@octalas.com
    • Phone: +353 1 5666 640
    • Address: Youghal, Co. Cork, Ireland

    Thank you for choosing Octalas Online. Your privacy is important to us, and we appreciate your trust in us to protect your personal information.